Hi, Is there a way of allowing the agent to enter/modify the customer information? Or even fill user fields that the user can't see/access.
Regards, Moshe _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
