Hi Michael,

On Wed, Jul 16, 2003 at 01:24:26PM -0500, Michael Rojas wrote:

> I've got OTRS running on an old Pentium 233 with 64MB of RAM, and it's
> awesome!
> 
> However, I'm also trying to set it up on a faster PII/400, but I'm trying to
> use an external database on this other system.  I've modified the
> /Kernel/Config.pm to connect to the remote MYSQL server, but I get the
> following error in Apache:
> 
> [Wed Jul 16 10:31:37 2003] [error] Can't locate object method "splitpath"
> via package "File::Spec" at /opt/otrs/Kernel/cpan-lib/CGI/Carp.pm line 306.
> 
> Would anyone have any ideas as to what this error means?
> 
> The MYSQL server that I'm trying to connect to is the same one that is
> running my working installation of OTRS.  Also, I set up OTRS to connect to
> the local MYSQL, and it works just fine.  It's just when I try to connect to
> the external DB.

Hmm... that's strange. It should work fine with external databases. 

What is the error message if you execute "/opt/otrs/bin/CheckDB.pl" on the 
new machine (connecting to the external DB)?

> By the way, I struggled to set up OTRS the first time for a long time, and
> after much intensive researching I discovered that it was because I didnt'
> have Apache::DBI installed.  I wonder if this module could be added as a
> necessary one to the documentation to help other newbies in the future?

I'll add it. Thanks! :)

> OTRS ROCKS!

:)

> Michael Rojas,
> Systems Admin.
> South Texas Internet
> 956.504.5252
> www.ies.net

  -Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--

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