> Take care that your MTA is configured with procmail. It doesn't looks so.

It's sendmail, and it's configured with procmail properly .. Also the test

cat /opt/otrs/doc/test-email-1.box | /opt/otrs/bin/PostMaster.pl 

works as supposed... Anything else I can try? Is the .mailfilter file
supposed to be updated with the .procmailrc changes you make?


Wes
-----Original Message-----
From: Martin Edenhofer [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, October 14, 2003 3:26 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS to ignore certain emails


Hi Rogers,

On Tue, Oct 14, 2003 at 02:53:46PM -0400, Rogers, Weston wrote:
> For some reason, fetchmail works and it delivers it to the correct 
> queue, but even without a .procmailrc it does that, and anything I add 
> in my .procmailrc doesn't seem to work.
> [...]
> Anything that gets sent from @uslec.net doesn't show up in OTRS at all.
> Isn't that backwards? And the ignore line doesn't ignore.. It just gets
> delivered to OTRS like normal.

Ignored emails will be ignored (and not spooled anywhere).

Take care that your MTA is configured with procmail. It doesn't looks so.

> Thanks for all the help..
> Weston Rogers
> Data Applications Engineer
> USLec Corp.
> 704.319.1332

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
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