Hello, if I do like you wrote me, I add an answer to the ticket, but I want to add a follow-up from the customer.
Jan >Hello, > >just open the ticket in detail view. On the right side you´ve got the option you are looking for. > > >Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
