Had you thought of adding a note to the original ticket? (With an appropriate heading).
On Wed, 2003-10-29 at 09:41, [EMAIL PROTECTED] wrote: > Hello, > > if I do like you wrote me, I add an answer to the ticket, but I want to add > a follow-up from the customer. > > Jan > > > > > >Hello, > > > >just open the ticket in detail view. On the right side you´ve got the > option you are looking for. > > > > > >Lars > > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
