On Tuesday, February 10, 2004 11:36 AM Matteo Sgalaberni <[EMAIL PROTECTED]> wrote: > On Tue, Feb 10, 2004 at 10:34:19AM +0100, Robert Kehl wrote: >> >>> but i have discovered two strange things in customer area: >>> >>> Order by don't take care of the "show closed/open ticket" state. >>> When i order i show only open tickets. >> >> This is a configurable option on >> http://localhost/otrs/index.pl?Action=AdminCustomerUser. > Sorry, but I don't find any option related...
Now I see the error you mean - it's not about showing closed tickets at all, but ordering them. Yes, indeed, it's not working ok. Could I get you to file a bug report on http://bugs.otrs.org, please? >>> In form New Ticket I didn't show any operator/queue in combo box... > Yes, the configuration it's ok, but the combo it's empty... Check if you got something similar to this in Config.pm: $Self->{CustomerPanelOwnSelection} = { }; Comment or delete it. As soon as $Self->{CustomerPanelOwnSelection} is defined, it's contents will be used, even if they're empty. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
