Hi, Do use use promail ?
If yes set up a rule in .procmailrc. hth -p. "Thorsten Philipp" <[EMAIL PROTECTED]>@otrs.org on 11-08-2004 09:31:39 Please respond to "User questions and discussions about OTRS." <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]> cc: Subject: [otrs] Forwarding Tickets Hi all, I'd like to forward all incoming/new tickets (specific queue) temporarily to an external e-mail adress. How could I realize that in otrs ? Any ideas ? Thanks in advance Thorsten Philipp _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? > http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/