> Hi, > > Do use use promail ? Yes we use it for dispatching. > > If yes set up a rule in .procmailrc. > > hth Is there a way to pass a email to otrs AND forward it ? ( I'm not very experienced with procmail)
Because we also want to get them in otrs. >> Hi all, >> >> I'd like to forward all incoming/new tickets (specific queue) >> temporarily to an external e-mail adress. >> How could I realize that in otrs ? Any ideas ? >> >> Thanks in advance >> >> Thorsten Philipp >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support oder Consulting für Ihr OTRS System? >> > http://www.otrs.de/ >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/