Hi,
I am a bit confused. What exactely do you want to do ?
1) ALL mail that go to your otrs email account will be forwarded to some
(otrs) external email
OR
2) Only tickets that are in THISqueue in OTRS get forwarded (automatically)
to an external emal address ?
-p.
"Thorsten Philipp" <[EMAIL PROTECTED]>@otrs.org on 11-08-2004
10:16:07
Please respond to "User questions and discussions about OTRS."
<[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]>
cc:
Subject: RE: [otrs] Forwarding Tickets
Forgot something:
I think procmail wouldn't help because we only want to forward tickets in a
specific queue.
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