[otrs] Customer Company Tickets

[Andrew Blackstone]

Hey all I'm a relatively new OTRS user and I'm just exploring the program for future use.  My issue is how do I allow certain customers to view others tickets?  I need to be able to allow all the customers within a company to see each others tickets but not those of other companies under the company ticket tab.  I have enabled Customer groups but have found that to be of no help, I'm probably missing something simple just haven't been able to solve the problem.  Thanks for your time!

Andrew

Andrew R. Blackstone Support Technician Homebase Technologies, Inc. 56 Housatonic Street Suite 2 Lenox, MA 01240 ph: (413) 637-1484 email: [EMAIL PROTECTED]     CONFIDENTIALITY NOTICE The information contained in this email transmission is legally privileged and confidential information intended only for the use of the addressee named above. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this email transmission is strictly prohibited. If you have received this email transmission in error, please notify us immediately. Thank you.

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