Hi, why should the CustomerUser select the queue to which his web-request should be queued in ? He doesn't know anything regarding the used queues. How can I avoid this (or just show a few of all queues) for the CustomerUser but use a Filter as for the incoming mails ?
regards, Sven _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/