Dear All, Thank you for the last answer.
We now have some more questions: - How the customerID is generated when a customer can login by itself? Do we have to modify it for each customer? - How can several customer have the same customerID automaticaly? - Is it possible to map it to an LDAP value (UnitID for example) - How could we chane the name "Cpompany Ticket" by "Unit Ticket"? Many thanks in advance for your answers. Have a nice day, PHRoth - Switzerland _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
