On 7/19/05, Hamish <[EMAIL PROTECTED]> wrote: [....] > > > I am looking to change the "empty answer" - this is created by a human > clicking on Compose Answer(email) in their ticket view. It is NOT an > automated response, it is more like a template which is applied to new mail > sent manually through the otrs interface. > > There does not seem to be a section of the admin interface that can change the > default "empty answer", I do not mean the auto replies sent by otrs.
Sorry, I misread you. You might want to look into the System->Signature settings. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
