NEWBIE to both OTRS and Linux!!

 

I am trying to run the Cron.sh script but it says to run it as the otrs user.

I don’t seem to have an otrs user on my Fedora 4 system. I cannot use ‘su otrs’

 

I believe OTRS was installed whilst logged in as root. Should I have created an otrs user before installing?

 

Thanks

Gordon

 

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