Thanks for the help Graeme. When I tried the adduser line I got 'user otrs exsts' so I re-tried './Cron.sh start otrs'. I then get: 'Run this script just as OTRS user!'
'su otrs' does not switch to the otrs user, and also I cannot log in with the otrs user as I do not know the password. Doesn't make any sense to me! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Graeme Brough Sent: 20 February 2006 08:27 To: User questions and discussions about OTRS.org Subject: Re: [otrs] Don't seem to have an otrs user Hi Gordon, You can still create your OTRS user now that you have installed OTRS. >From http://doc.otrs.org/1.3/en/html/install-cli.html#INSTALL-CLI-INSTALL useradd -d /opt/otrs/ -c 'OTRS user' otrs usermod -G nogroup otrs (SuSE=nogroup, Red Hat=apache) Just make sure you re-run 'SetPermissions.sh'. HTH Graeme Gordon O'Brien wrote: > NEWBIE to both OTRS and Linux!! > > > > I am trying to run the Cron.sh script but it says to run it as the otrs > user. > > I don't seem to have an otrs user on my Fedora 4 system. I cannot use > 'su otrs' > > > > I believe OTRS was installed whilst logged in as root. Should I have > created an otrs user before installing? > > > > Thanks > > Gordon > > > > > ------------------------------------------------------------------------ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ -- ============================================================== Graeme Brough [EMAIL PROTECTED] Customer Account Management Support Team Internal: x(70) 73488 Worldwide: +44 (0)1506 673488 Sun Remote Support Centre Linlithgow, UK ============================================================== ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ --- Inbound email: This email has been scanned for all viruses by MessageLabs (MSQ) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
