search for ldap and update etc in mail archive.
was discussed once a week here....

Li


[EMAIL PROTECTED] schrieb am 22.03.2006 17:53:53:

> Indeed, I can change Customer-user's theme in the
> admin part section "Customer Users".Expect, I 'm using
> LDAP Backend and I can't update data.
>
> I can change directly in the Postgresql table
> "Customer_Preferences" by sql script.
>  
> This manner is so irritating. So, I'd like to update
> data from postgresql even if I use LDAP via the
> interface.
>
> does anyone have solution ??
>
>
>
>
> --- [EMAIL PROTECTED] a écrit :
>
> > in 1.3.x you would have to assign the new themee to
> > the customer users
> > too...
> > have a look a the admin part and then
> > custormer-User(? im not shure how it
> > is called, i have got a german version. on the left,
> > 4th point from the
> > top....)
> >
> > Li
> >
> > [EMAIL PROTECTED] schrieb am 21.03.2006
> > 17:39:36:
> >
> > > Hi !
> > >
> > > I created a new theme by adding a new theme
> > directory
> > > (mkdir ~otrs/Kernel/Output/HTML/NewTheme/),
> > Copying
> > > an existing theme into the new directors (cp
> > > ~otrs/Kernel/Output/HTML/Standart/*.dtl
> > > ~otrs/Kernel/Output/HTML/NewTheme/).
> > >
> > > and Modifying the dtl files. Then, I inserted the
> > new
> > > theme into the table "Theme"  and I changed
> > Config.pm
> > > (
> > >            $Self->{DefaultTheme} = 'NewTheme'; )
> > >
> > > In addition, I updated  AgentPreferences (Theme =
> > > 'NewTheme')
> > >
> >
> (http://xxx.xx.xx.xx/otrs/index.pl?Action=""> > > >
> > > Consequently, I have a new theme when I am in the
> > > Login   page (CustomerLogin.dtl). However, when I
> > am
> > > in customer page (CustomerStatusView.dtl), I don't
> > > have the new theme, I have the "standard" theme.
> > >
> > > I don't understand !!
> > >
> > > Can you help me ?
> > > (I'd like to use a new theme for any customer)
> > >
> > >
> > >
> > >         Tojo Randrianaivojaona
> > > 18, rue Fouré
> > > c.319
> > > 44 000 NANTES
> > > Tel: 06 33 56 94 84
> > >   [EMAIL PROTECTED]
> > >   [EMAIL PROTECTED]
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> >
> ___________________________________________________________________________
> >
> >
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>
>
>         Tojo Randrianaivojaona
> 18, rue Fouré
> c.319
> 44 000 NANTES
> Tel: 06 33 56 94 84
>   [EMAIL PROTECTED]
>   [EMAIL PROTECTED]
>
>
>
>
>
>
>
>    
>
>    
>      
> ___________________________________________________________________________
> Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les
> tarifs exceptionnels pour appeler la France et l'international.
> Téléchargez sur http://fr.messenger.yahoo.com
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/
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