Hi !

I created a new theme by adding a new theme directory
(mkdir ~otrs/Kernel/Output/HTML/NewTheme/),  Copying
an existing theme into the new directors (cp
~otrs/Kernel/Output/HTML/Standart/*.dtl
~otrs/Kernel/Output/HTML/NewTheme/).

and Modifying the dtl files. Then, I inserted the new
theme into the table "Theme"  and I changed Config.pm
(
           $Self->{DefaultTheme} = 'NewTheme'; )

In addition, I updated  AgentPreferences (Theme =
'NewTheme')
(http://xxx.xx.xx.xx/otrs/index.pl?Action=AgentPreferences)

Consequently, I have a new theme when I am in the
Login   page (CustomerLogin.dtl). However, when I am
in customer page (CustomerStatusView.dtl), I don't
have the new theme, I have the "standard" theme. 

I don't understand !!

Can you help me ?
(I'd like to use a new theme for any customer)



        Tojo Randrianaivojaona 
18, rue Fouré 
c.319 
44 000 NANTES
Tel: 06 33 56 94 84
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]







        

        
                
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