Is there a way to purge all tickets and restart the numbering? After testing I want to delete everything in the system except the queues,users (config) and restart the number.
Additionally, is it possible to number from 1? We would like to have a simple incremental number 1,2,3, etc ... Thanks! Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/