Pretty much the same errors reported on the webpage.
Maybe I should try to get the webserver running as otrs/otrs and see if that helps, don't know
if it is possible though.
[error_log]
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Wed Jun 7 16:35:01 2006, referer: http://<hostname>/index.pl?Action=""
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer: http://<hostname>/index.pl?Action="">[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!, referer: http://<hostname>/index.pl?Action=""
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer: http://<hostname>/index.pl?Action="">[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Traceback (23777): , referer: http://<hostname>/index.pl?Action=""
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module: Kernel::System::Config::WriteDefault (v1.45) Line: 183, referer: http://<hostname>/index.pl?Action="">[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module: Kernel::Modules::AdminSysConfig::Run ( v1.38) Line: 54, referer: http://<hostname>/index.pl?Action="">[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651, referer: http://<hostname>/index.pl?Action=""
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.80) Line: 47, referer: http://<hostname>/index.pl?Action="">[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer: http://<hostname>/index.pl?Action=""
[access_log]
<hostname> - - [07/Jun/2006:16:36:17 +0300] "GET /index.pl?Action="" HTTP/1.1" 200 10203 "http://<hostname>/index.pl?Action="" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4"
<hostname> - - [07/Jun/2006:16:36:21 +0300] "GET /otrs-web/images/Standard/up.png HTTP/1.1" 304 - "http://<hostname>/index.pl?Action="" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4"
--Robertino
On 6/7/06, Nils Breunese (Lemonbit Internet)
<[EMAIL PROTECTED]> wrote:
Robertino Hermansson wrote:
> I have a different OTRS installation on another machine (Fedora
> Core 3)
> where httpd runs as the otrs group/user
> and that is working fine. But that's just a test installation in
> lab environment.
>
> More idéas?
I installed OTRS on CentOS 4 using the RedHat RPM and that worked
without having to run SetPermissions.sh. What do your webserver logs
say?
Nils Breunese._______________________________________________
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