I cannot seem to upload files on tickets using the default Windows install.  Has anyone had this problem and knows how to correct it.  I also tried installed the optional File Manager addon, I set the default path to “C:\FileUpload” it will allow me to create a directory but will not allow me to navigate or to upload files into it as well. 

 

Is there a config file somewhere I can change it to windows directory structure.  It seems to want to use the Unix directory structure of ./ instead of c:\  The file manager is showing errors to that effect saying incorrect path and such, but the default ticket file upload is showing no errors.  The tickets are entered fine but with no attached file.

 

Thanks,

Joseph Atkins
CMEAC, INC.
1960 Cross Beam Drive, Suite 500
Charlotte, NC 28217
704-329-0222 ext. 209

 

 

 

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