We have tried reading the documentation,
and setting the ip address and the public ip or fqdn for our exchange server to
send an email from OTRS
When a new ticket is generated. Nothing
seems to work, can anyone think of how to approach this problem.?
ERROR: OTRS-CGI-10
Perl: 5.8.6 OS: MSWin32 Time: Wed Jun 28 11:25:56 2006
Message: Can't connect to 192.168.112.2: Unknown error!
Traceback (1896):
Module: Kernel::System::Email::SMTP::Send (v1.9) Line: 121
Module: Kernel::System::Email::Send (v1.14) Line: 467
Module: Kernel::Modules::AdminEmail::Run (v1.23) Line: 108
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
Thanks
Tom
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