customer_user table contain the information of the customer like login, password etc.
But now i am using otrs along with it. it uses its own table for customer information (as in its own customer_user table)
I want to maintain both tables. But the problem is that when a customer request for new password, at that time otrs application automatically generates a password and send it to the user by email.
I want to change password acc. to OTRS in my own applicaion database table customer_user .
But the password stored in OTRS is in Crypted form and in my own database it is in its actual form.
i want the password in its actual form as well as automatically change in my own database.
i dont have any idea about perl. please anyone provide me the solution of this problem.
thanks in advance
--
Regards
Arvind
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