Cheers for the reply Andy,
I would test that if I knew how. I am quite new to all this.
Andy
Andy Lubel wrote:
I would investigate the perl modules to make sure you can connect to a
database with apache and mod_perl. Have you tried that?
-Andy
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Andrew Bergman
Sent: Monday, March 05, 2007 12:39 AM
To: [email protected]
Subject: [otrs] Error: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var,
NLS settings, permissions, etc[..]
Hi OTRS peoples,
I am getting the following error from OTRS when I load it up in a
browser:
ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Mon Mar 5 16:34:01 2007
Message: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings,
permissions, etc.
Traceback (14104):
Module: Kernel::System::DB::new (v1.57) Line: 172
Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 145
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
We have checked and the otrs user has all the necessary Oracle env
settings ie ORACLE_HOME, ORACLE_BASE, LD_LIBRARY_PATH, however it
doesn't seem to like something.
Anyone able to assist?
--
Andrew Bergman
Systems Administrator
Microlistics Pty Ltd
Direct: +61 3 8329 2050
Mobile: +61 411 706 713
Fax: +61 3 9326 7588
e-mail: [EMAIL PROTECTED]
--------------------------------------
"It is the way of the world, Baldrick - the abused always kick downwards. I am
annoyed, and so I kick the cat... the cat pounces on the mouse, and finally, the mouse
bites you on the behind."
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