Bieber Philipp schrieb:
Hi List!
I am looking into OTRS to use it as a ticketing system in my company. So far it
seems as if it's a real nice choice.
The problem I am having at the moment is this:
I do know that there is the LDAP authentication against a Win 2000 Domain, but is there a possibility to use the user's Windows logon name to access OTRS?
An example:
A user has a request and goes to the otrs interface the first time. He/She does not have to login but is identified by the logon name of the Windows mashine.
We don't want the user to be forced to login every time he/she visites the
site...
I would appreciate any help!
Thank you.
Cheers
Philipp Bieber
-----------------------------------
Organisation/EDV
- Systemadministration
Gundlach Verpackung GmbH
Hellweg 21-25
33813 Oerlinghausen
T +49 (0) 52 02 / 700 340
F +49 (0) 52 02 / 700 66 340
[EMAIL PROTECTED]
--> www.gundlachverpackung.de <--
Sitz der Gesellschaft: Oerlinghausen / HRB 4263 AG Lemgo
Geschäftsführer: Dr. Uwe Schürmann / Gerd Franz
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Support or consulting for your OTRS system?
=http://www.otrs.com/
http://doc.otrs.org/1.3/de/html/ldap-integration.html
I hope this helps
Shawn
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