I think what Philipp wants, is "single sign on".
I've never done this, but there was a discussion about this a few weeks ago, so
you might try to search in the archives. If I remember correctly, there was
some additional software to be installed to make it work.
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Marina Henn
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-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Shawn Beasley
Gesendet: Mittwoch, 25. April 2007 13:33
An: otrs@otrs.org
Betreff: [otrs] Re: Authentication against Win2000 Domain
Bieber Philipp schrieb:
> Hi List!
> I am looking into OTRS to use it as a ticketing system in my company. So far
> it seems as if it's a real nice choice.
> The problem I am having at the moment is this:
> I do know that there is the LDAP authentication against a Win 2000 Domain,
> but is there a possibility to use the user's Windows logon name to access
> OTRS?
> An example:
> A user has a request and goes to the otrs interface the first time. He/She
> does not have to login but is identified by the logon name of the Windows
> mashine.
>
> We don't want the user to be forced to login every time he/she visites the
> site...
>
> I would appreciate any help!
> Thank you.
> Cheers
>
> Philipp Bieber
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>
http://doc.otrs.org/1.3/de/html/ldap-integration.html
I hope this helps
Shawn
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