Thanks thanks thanks a lot !!!
 
Carlos,

  _____  

De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Marcus
Dennis
Enviado el: Lunes, 25 de Junio de 2007 11:40 a.m.
Para: User questions and discussions about OTRS.org
Asunto: RE: [otrs] Hide some queues



We accomplished this by enabling Customer User Group support under
Sysconfig, associating Customer Users with the 'users' group, then making
appropriate queues (e.g. Junk, Postmaster, Hidden) grouped to 'admin'.

 

  _____  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Carlos Oyarzabal
Sent: Sunday, June 24, 2007 7:02 PM
To: otrs@otrs.org
Subject: [otrs] Hide some queues

 

Hi list,

 

As you know, there are some queues as default (Junk, Postmaster...), all of
theme are useful, but I would like to hide from the user customer interface,
keeping only the work queues (supportsoft, supporthard, etc). Just hide; the
queue must to keep working.

 

Any ideas?

 

Thanks a lot

 

Carlos,

 

 

 

 

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