Hello all, I am new to Linux, Open SUSE 10.2 to be specific so please bare with:
The issue I am having is that OTRS's Cron Jobs are not running, specifically not getting any new mail into the RAW queue. When I look into starting the jobs, here's what I get: rt:/opt/otrs/bin # sudo -u otrs ./Cron.sh start otrs Nocronjobs in /ver/cron found! * Check the $HOME (/etc/passwd) of the OTRS user. It must be in the root dir of your OTRS system (e.g. /opt/orts). rt:/opt/otrs/bin # crontab -l -u otrs no crontab for otrs rt:/opt/otrs/bin # Trying a different approach results in the same: rt:/opt/otrs/bin # su otrs rt:/opt/otrs/bin # ./Cron.sh start Nocronjobs in /ver/cron found! * Check the $HOME (/etc/passwd) of the OTRS user. It must be in the root dir of your OTRS system (e.g. /opt/orts). What I have noticed in reviewing the otrs docs is something is wrong with the "su otrs" user. I am guessing i should have a rt:/bin $ result after using the su command. Any guidance on how to remedy this? Thanks in advance! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
