hi all
i am using OTRS version 2.2.1.002 which seems have few bugs. the perl.exe and
httpd.exe keeps failing. i would like to upgrade to a bug free version. i would
like to know if there is any way i can upgrade the system by not losing any of
my existing data. should i perform any backup or is there a way to upgrade
directly. i am using OTRS on windows small business server 2003.
thank you
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