Hi again Nils....do you use mysql server db on same machine as OTRS...the rpm complains about it, but I just forced it to install without it since my db server is on a different machine....hope I can just edit the config file easily....thanks again for the easy steps below...that is pretty much what I did...now to upgrade my db ...hopefully that will be easy as well.
-Isaac -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese (Lemonbit Internet) Sent: Wednesday, May 09, 2007 8:16 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Once again :-) CentOS 4.x and OTRS :) bradis wrote: > Hello! > > Dear friends, > > again several "stupid" problems with OTRS, > > used several ways to install > > 1. tried to use http://howtoforge.com/otrs_centos4.4 > > several troubles that we all knew already, but then just added > repository ( in maillist were several comments ) and used : > > yum install otrs - it is ok. > > 2. but after I tried to restart http -> always error like this -> > > [Wed May 09 19:07:27 2007] [error] GATEWAY_INTERFACE not Perl! at > /opt/otrs/scripts/apache2-perl-startup.pl line 5.\nCompilation failed > in require at (eval 2) line 1.\n [Wed May 09 19:07:27 2007] [error] > Can't load Perl file: > /opt/otrs/scripts/apache2- perl-startup.pl for server > XXXservernameXXX:80, exiting... > > Any ideas colleagues? All I know is that that howto looks way more complex than what I did on a CentOS 4.4 box. * I don't use cpan directly for the Perl modules, I just install them with yum from Dag's yum repository. It's easier and yum also keeps them up to date as an added bonus. * I just use the CentOS supplied mod_perl package instead of building it myself. Also no need to edit any apache configuration. * I use the otrs rpm from the OTRS website. It works just fine and you get the latest version of OTRS. No need to add any system users yourself, move dist files, start cron jobs, etc. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
