Hi,
I wan't to try otrs. I use Fedora Core 7 so I used the rpm package. The
installation went well. But when I log in
I got a 500 internal server error. When i look at the otrs log file I got :
[Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth] User:
[EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 127.0.0.1). Nothing there.
Now I looked into the apache error_log and WOW :
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0a7d6c, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0a857c, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0957d4, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa09e520, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0950a8, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0x9c983d0, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0a7f4c, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa09efac, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0953a8, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa0a7b14, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0x9c983a0, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
r: SV 0xa09e88c, Perl interpreter: 0x93dc008 at
../..//Kernel/System/Config.pm line 1325., referer:
http://127.0.0.1/otrs/ind
ex.pl
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38
2008] index.pl: Attempt to free unreferenced scala
.....
And it goes on and on. The last line is
[Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] Premature end of
script headers: index.pl, referer: http://127.0.0.1/otrs/index.pl
When I do the checkModule script I got :
[EMAIL PROTECTED] /]# /opt/otrs/bin/otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
Crypt::PasswdMD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... ok
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... ok
GD::Graph ... ok
GD::Graph::lines ... ok
GD::Text::Align ... ok
XML::Parser ... ok
PDF::API2 ... ok
Compress::Zlib ... ok
So im confuse ...
Can anyone help me please?
--
Alexis Gingras
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