Wrong, I'm running OTRS on debian and it works fine.
Try to modify the privileges on your MySQL database and it'll work.

Regis

-----Message d'origine-----
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de djtzar
Envoyé : mercredi 28 mai 2008 09:56
À : User questions and discussions about OTRS.org
Objet : Re: [otrs] OTRS-Manager

thx for the feedback but it seems this application only pertains to the Windows 
ver of OTRS , I run on Fedora so no joy for me :(

On Tue, May 27, 2008 at 6:02 PM, Régis OBERLE <[EMAIL PROTECTED]> wrote:
> I've just tested OTRS-Manager.
> Mysql DB connection is OK with correct rights.
>
> Regis
>
> -----Message d'origine-----
> De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part
> de Régis OBERLE Envoyé : mardi 27 mai 2008 17:57 À : User questions
> and discussions about OTRS.org Objet : Re: [otrs] OTRS-Manager
>
> Didn't knew this software, but seems to be interresting.
> I'll probably test it soon.
> But I don't think you'll find any help here. Maybe on OTRS-Manager web site.
>
> Just a quick idea:
>
> Edit file /etc/mysql/my.cnf and comment the line :
>
> #bind-address           '.0.0.1
>
> Restart mysql :
>
> # /etc/nit.d/mysql stop
> # /etc/nit.d/mysql start
>
> Allow external connections :
>
> # mysql -p
> mysql> use mysql ;
> mysql> GRANT ALL PRIVILEGES ON *.* TO 'user'@'hostname' IDENTIFIED BY
> mysql> 'password' WITH GRANT OPTION;
>
> Replacing 'hostname' with '%', you allow the user to connect from every host.
>
> Reference : http://dev.mysql.com/doc/refman/5.0/en/adding-users.html
>
> Regards,
> Regis
>
> -----Message d'origine-----
> De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part
> de djtzar Envoyé : mardi 27 mai 2008 17:44 À : otrs@otrs.org Objet :
> [otrs] OTRS-Manager
>
> Hi All , has anyone used OTRS-Manager
> http://otrs-manager.sourceforge.net/index.php?pagemepage_en  ??
>
> Trying to update my otrs db settings but it does not save the settings?
>
> Any help would be appreciated.
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