That's just the thing , I can connect to my database through MysqlFront on port 3306 , but for some reason through OTRS-Manager I cannot. Where can I actually locate the config file for OTRS_Manager or even a verbose error log file maybe to better understand what error it is giving ?
On Wed, May 28, 2008 at 12:14 PM, CARNINO Daniele <[EMAIL PROTECTED]> wrote: > I have an OTRS sandbox system on my laptop with blank root password too: > anyway, OTRS-Manager works fine here. > > I know may sound obvious, but to those who can't connect their OTRS servers > to OTRS Manager, I suggest to check if MySQL communication port (usually TCP > 3306) is open on the server. Sometimes iptables doesn't contain an > appropriate rule so the incoming packets are rejected. > > Daniele. > > -----Messaggio originale----- > Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Per conto di djtzar > Inviato: mercoledì 28 maggio 2008 11.42 > A: User questions and discussions about OTRS.org > Oggetto: Re: [otrs] OTRS-Manager > > Ok I ran the below mysql statement for the user 'root' , the application > seems to be doing something then just hangs for a while and throws out error > msg. Can it be that it doesn't like blank passwords? (yes I know blank root > pass not good but luckily this system is not live :P ) > > Any other ideas? P.S I can connect to the database with MySQLFront with > 'space' as the blank password , tried that with OTRS-Manager but no joy. > > Any other suggestions? > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? >> http://www.otrs.com/ > -- http://tinyurl.com/2j6lzt _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
