Hi Mario, > -----Original Message----- > Hello List, > > we have LOT of open and new Tickets in our System. About 80% of it is > useless or spam. > Is there a GUI which is a little faster and better to use than the > Webinterface? > > We mainly want to Delete (spam) or Close Tickets (obsoltete stuff).
It sounds to me like you are trying to make a vacuum cleaner make coffee. Why not use a spamfilter on the mailbox you are using with OTRS? It saves you the trouble of having to delete spam by hand. We only get about 3 to 4 spam messages in OTRS a day. Regards, Arnold _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
