Robin Bowes wrote:
Nils Breunese (Lemonbit) wrote:
I just wanted to remind everyone here that Bugzilla is out there. A
lot of people post about problems stating they hope it will get
fixed, but don't actually report anyhting. It may have sounded
grumpy, but I really wasn't trying to be. I may have been
responding to the wrong post though.
Sorry - one of my pet peeves.
I have no problem reporting bugs, but I loathe bugzilla, and hate
that I have to register with any project I want to report a bug for,
then fight my way through the many options (which module, which
category, etc.).
It would be far better to have either an email address to send bugs
to, or a web form for submitting them.
Open source is also about participating. If you can code, you could
contribute code, but helping people out on mailinglists and reporting
bugs are also forms of contributing. There is a reason bug trackers
were created: receiving incomplete reports via mail or dealing with
bogus mail via open mail forms deprives developers from getting any
real work done. If you want things fixed, creating an account and
reporting a problem sounds like not a very high price to pay for an
application you can use free of charge. Of course you don't have to
contribute, but I can totally see why developers set up things like
Bugzilla and I hope you can too.
Nils Breunese.
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