> I downloaded the PRM for Redhat 8.0 and installed it.  Then I ran the script
> to upgrade my database to 2.0 then I ran SetPermissions.sh.
> 
> I restarted the services but cannot log in to OTRS, no matter what I enter I
> am told the login failed with incorrect username or password.

I thought long and hard about this and realized that when I installed OTRS
from the RPM I actually installed the latest 2.3.2 version, so I needed to
upgrade my DB from 2.0 to 2.1 and so on.

Ok, did all that now I can log in to OTRS 2.3.2.  Crisis averted.

Now to start learning about this new version.


-- 
Wes Plate
 Automatic Duck, Inc.
  http://www.automaticduck.com


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