On Thu, 2 Oct 2008, Nils Breunese (Lemonbit) wrote:
I have OTRS fetching all queues from a single POP mailbox and sorting based
on the "To:" line ("Postmaster Filters"). On the mailserver, I have
[EMAIL PROTECTED] forworading to [EMAIL PROTECTED], which is the POP account OTRS
checks. This worked previously... Any ideas how to fix this? I assume
there must be some new setting that I missed, but after digging around for
quite some time, I'm not seeing it.
Is the queue system address set to the address that is filtered into that
queue? Admin > Queue > [queue] > System Address.
Sorry to be so late on replying to my own problem... I have it set to
"[EMAIL PROTECTED]" (a qmail-ism; otrs-* will end up in the
[EMAIL PROTECTED] POP account).
Is this the likely culprit?
I cannot remember why I set it up that way, and at this point I'm not sure
just what might blow up if I alter that address. I think my original
intent was to have multiple queues share that [EMAIL PROTECTED] POP account,
so I could have otrs-admin@, otrs-dsl@, etc.
Thanks,
Charles
Nils Breunese.
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