Hi Sam,
> Thanks Anton for the reply, I don't understand whether > the filter rules are specified in the Config.pm file or in > the postmaster filter section in the admin interface. You can specify the filter both places. For normal filtering it's easiest to do it in Admin. > I might not have specified my problem before correctly but I > wanted to know how to configure the headers in the postmaster > filter i.e. how do I specify the headers that otrs watches > out for in the incoming mails and how to specify the headers > in the mail that will be fetched from the pop3 mail account > configured(Ps. The trusted option is set to yes). Just select them from the drop box (Admin -> Postmaster Filer -> Add). They're self-explanatory, I think. Also, there's a small documentation bit at the bottom of the page. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
