Hi there,
can anybody give me some hints on how to set up CTI integration through
TAPI? Some starting point to begin with? Do I need to set up something on
the OTRS to listen to TAPI calls?
Thank you for any reply.
----- Original Message -----
From: "Gabriele D'Andrea" <gabriele.dand...@ecohmedia.com>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Wednesday, December 17, 2008 9:38 AM
Subject: [otrs] OTRS/CTI integration
Hello everybody,
I'm interested in the integration of OTRS with a PBX via CTI/TAPI, but I
still cannot find any documentation about it. Can anyone give some hints
about it?
--
Gabriele D'Andrea
Tel. +39 085 9431161 . Fax +39 085 9431162 . gabriele.dand...@ecohmedia.com
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
ECOH MEDIA S.r.l.
Via Milano 32, 21019 Somma Lombardo (VA) . Via F. Fellini 2, 65010 Spoltore
(PE) . Italy . www.ecohmedia.com
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
Le informazioni contenute in questo messaggio di posta elettronica sono
riservate e confidenziali e ne è vietata la diffusione in qualunque modo
eseguita. Qualora Lei non fosse la persona a cui il presente messaggio è
destinato, La invitiamo ad eliminarlo e a non leggerlo, dandocene
gentilmente comunicazione.
The information contained in this e-mail and any attachments are
confidential and may also privileged. If you are not the named recipient,
please
notify the sender immediately and do not disclose the contents to another
person, use it for any purpose, or store or copy the information in
any medium.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
