It appears all modules are there except for a few that arent needed - forgive me asking what seems like an extremely simple question but how would I authorize my linux box to use exchange? (its exchange 2007)
On Mon, Jan 26, 2009 at 2:02 PM, LQ Marshall <qmarsh...@inetspace.net>wrote: > ________________________________ > Sent: Monday, January 26, 2009 12:08 PM > Subject: [otrs] Trying to send mail > > > I just tried sending an email (response to my test ticket) and this > error popped up. > > Software error: > > No SASL mechanism found > at /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib/Authen/SASL.pm line > 74 > > Is there a configuration how-to anyone can point me a link to in > configuring email on OTRS? > ________________________________ > > Aaron, > > It appears that you are trying to connect to your exchange via SSL/TLS. > Run > the module check routine on your system and verify that SASL is installed. > It should be in your bin folder (/opt/otrs/bin) ./otrs.checkModules > (http://doc.otrs.org/2.3/en/html/x414.html) > > There may be other issues but this is the knee jerk response based on your > post. The docs, although cryptic, did have the answer to most of the > answers to my installation problems. I would suggest enable some logging > (Exchange/SMTP service, and likewise on OTRS to get to the bottom). > > You may need to authorize he OTRS host on the exchange box as it may not be > sending email from a real domain. Correct the OTRS email address(es) or > override on the exchange box. > > LQ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
