Is it possible to add a field to the right-hand (grey) pane on the agent ticket view.
I'm recording the an internal reference number in a free text field and what to easily display it when viewing the ticket Cheers Greg _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
