Hello Sydney, greetings back from the Netherlands, Europe, where patience is a virtue.
But please first explain why you are using .el at all? I guess you have chosen greek as your preferred language? Just in case: have you restart everything (apache) after change? Kind regards, Frans Stekelenburg NetDialog Service Center +31 30 789 3636 www.netdialog.eu > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Michael Abboud > Sent: maandag 20 april 2009 13:53 > To: otrs@otrs.org > Subject: [otrs] No Move Notification to Queue Owner > > Greetings to the list from Sydney, Australia, > > This is my first post, so please be patient! > > I'm running OTRS v2.3.3 on Linuxx Centos v5.2 > > I do not get notifications when I move tickets from the Raw queue to my > own MA queue. Other notifications work fine, such as New Ticket in > Raw, > Ticket Followup notifies etc. So I'm confident SMTP / mail settings > are > in order. > > In the OTRS System Log, I see the following messages: > > Mon Apr 20 20:09:23 2009 notice OTRS-CGI-10 Can't find > notification > for Agent::Move and el, try it again with en! > Mon Apr 20 20:09:17 2009 notice OTRS-CGI-10 Can't find > notification > for Agent::ResponsibleUpdate and el, try it again with en! > Mon Apr 20 19:56:55 2009 notice OTRS-CGI-10 Can't find > notification > for Agent::Move and el, try it again with en! > > > ...and > > Sat Apr 4 19:21:41 2009 notice OTRS-CGI-10 Can't find > notification > for Agent::Move and el, try it again with en! > Sat Apr 4 19:20:45 2009 notice OTRS-CGI-10 Can't find > notification > for Agent::Move and el, try it again with en! > > > > I have customised the notification messages for the en::Agent::Move and > el::Agent::Move locales (not sure why I did it for the el locale, but > anyway). I get no notifies. > > Is there somewhere else I need to check? > > Many thanks, > Michael > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
