Anyone out there?
On Tue, Jun 16, 2009 at 1:08 PM, Alan McKay<alan.mc...@gmail.com> wrote: > Hey folks, > > I'm running CentOS 5.3, and with "yum install otrs" I pick up : > > otrs-2.1.7-2.el5 > > I restart my Apache web server and try to go to /otrs/ on this > machine, and it tells me Permission Denied. No big deal, I go into > /etc/httpd/conf.d/otrs.conf and set "Allow from all" for the moment. > Restart my Apache server and I'm in business. > > OK, great, now I can actually run /otrs/installer.pl. It goes > through the installer just fine and then takes me up to the part where > I'm finished and I'm at the initial login screen. Here I enter a > UN/PW and when I hit the button to log in, it tries to download > index.pl instead of run it! > > I don't get it because the installer ran just fine. My apache is > pretty vanilla from Yum for this release of CentOS. I have mod_perl > installed and it creates a file /etc/httpd/conf.d/perl.conf which I > renamed to /etc/httpd/conf.d/a-perl.conf to make sure it gets read > first (alphabetical). So all pretty vanilla stuff here. > > I also uncommented all of these lines from that perl.conf and > restarted apache, but same problem. The first one was already > uncommented from the RPM > > LoadModule perl_module modules/mod_perl.so > AddHandler mod_perl .pl > AddType text/html .pl > DirectoryIndex index.pl > > Why does the installer run fine when it is .pl files, but the the > system itself does not run? It tries to download the files. > > thanks, > -Alan > > -- > > “Don't eat anything you've ever seen advertised on TV” > - Michael Pollan, author of "In Defense of Food" > -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/