On Wed, Jun 17, 2009 at 1:50 PM, Andy Billington<billington.a...@googlemail.com> wrote: > File permissions / ownership all ok?
Looks good to me : [r...@alan otrs]# ls -al `find . -name \*.pl` -rwxr-xr-x 1 apache root 1515 Aug 26 2006 ./bin/cgi-bin/customer.pl -rwxr-xr-x 1 apache root 1503 Aug 26 2006 ./bin/cgi-bin/index.pl -rwxr-xr-x 1 apache root 4323 Nov 2 2006 ./bin/cgi-bin/installer.pl -rwxr-xr-x 1 apache root 1487 Nov 2 2006 ./bin/cgi-bin/public.pl -rwxr-xr-x 1 apache root 3497 Apr 9 2008 ./bin/cgi-bin/rpc.pl -rwxr-xr-x 1 apache root 2265 Sep 25 2006 ./bin/CheckDB.pl -rwxr-xr-x 1 apache root 3782 Nov 2 2006 ./bin/CheckSum.pl -rwxr-xr-x 1 apache root 2429 Sep 25 2006 ./bin/CleanUp.pl -rwxr-xr-x 1 apache root 1662 Nov 2 2006 ./bin/CryptPassword.pl -rwxr-xr-x 1 apache root 4226 Nov 2 2006 ./bin/DeleteSessionIDs.pl -rwxr-xr-x 1 apache root 6446 Nov 2 2006 ./bin/GenericAgent.pl -rwxr-xr-x 1 apache root 12449 Nov 10 2006 ./bin/mkStats.pl -rwxr-xr-x 1 apache root 15908 Feb 6 2007 ./bin/opm.pl -rwxr-xr-x 1 apache root 7427 Nov 17 2006 ./bin/PendingJobs.pl -rwxr-xr-x 1 apache root 1574 Aug 26 2006 ./bin/PostMasterClient.pl -rwxr-xr-x 1 apache root 4320 Nov 2 2006 ./bin/PostMasterDaemon.pl -rwxr-xr-x 1 apache root 3952 Nov 2 2006 ./bin/PostMaster.pl -rwxr-xr-x 1 apache root 7743 Nov 2 2006 ./bin/PostMasterPOP3.pl -rwxr-xr-x 1 apache root 1990 Nov 2 2006 ./bin/RebuildTicketIndex.pl -rw-r--r-- 1 apache root 8366 Dec 7 2006 ./bin/StatsExportToOPM.pl -rwxr-xr-x 1 apache root 2361 Mar 12 2007 ./bin/UnitTest.pl -rwxr-xr-x 1 apache root 5024 Nov 2 2006 ./bin/UnlockTickets.pl -rwxr-xr-x 1 apache root 3976 Nov 26 2006 ./bin/xml2sql.pl -rwxr-xr-x 1 apache root 3663 Nov 2 2006 ./bin/XMLMaster.pl -rwxr-xr-x 1 apache root 6183 Apr 9 2008 ./scripts/apache2-perl-startup.pl -rwxr-xr-x 1 apache root 6772 Oct 5 2006 ./scripts/auto_build/xml2docbook.pl -rwxr-xr-x 1 apache root 7211 Dec 7 2006 ./scripts/backup.pl -rwxr-xr-x 1 apache root 2283 Nov 2 2006 ./scripts/login.pl -rwxr-xr-x 1 apache root 5922 Mar 11 2007 ./scripts/restore.pl -rwxr-xr-x 1 apache root 1619 Aug 29 2006 ./scripts/rpc-examlple.pl -rwxr-xr-x 1 apache root 3479 Oct 3 2006 ./scripts/syncuser_csv2otrs.pl -rwxr-xr-x 1 apache root 2805 Oct 3 2006 ./scripts/test/CustomerBackend.pl -rwxr-xr-x 1 apache root 2065 Oct 3 2006 ./scripts/test/CustomerUserAuth.pl -rwxr-xr-x 1 apache root 2549 Feb 12 2007 ./scripts/test/TicketHistoryState.pl -rwxr-xr-x 1 apache root 1999 Nov 2 2006 ./scripts/test/UserAuth.pl -rwxr-xr-x 1 apache root 1360 Oct 3 2006 ./scripts/tools/base64.pl -rwxr-xr-x 1 apache root 2288 Oct 3 2006 ./scripts/tools/charset-convert.pl -rwxr-xr-x 1 apache root 5237 Oct 31 2006 ./scripts/tools/compress-mail.pl -rwxr-xr-x 1 apache root 5323 Nov 2 2006 ./scripts/tools/sync-ldap2db.pl -rwxr-xr-x 1 apache root 3475 Oct 3 2006 ./scripts/tools/xml2html.pl -rwxr-xr-x 1 apache root 6483 Nov 2 2006 ./scripts/webform.pl You have new mail in /var/spool/mail/root [r...@alan otrs]# ls -al total 44 drwxr-xr-x 6 apache root 4096 Jun 16 09:35 . drwxr-xr-x 10 root root 4096 Jun 9 07:09 .. drwxr-xr-x 4 apache root 4096 Jun 16 09:35 bin -rw-rw---- 1 otrs apache 994 Apr 9 2008 .fetchmailrc drwxr-xr-x 8 apache root 4096 Jun 16 09:35 Kernel -rw-rw---- 1 otrs apache 1754 Apr 9 2008 .mailfilter -rw-rw---- 1 otrs apache 2008 Apr 9 2008 .procmailrc -rw-r--r-- 1 apache root 105 Apr 9 2008 RELEASE drwxr-xr-x 6 apache root 4096 Jun 16 09:35 scripts drwxr-xr-x 10 otrs apache 4096 Jun 16 09:35 var [r...@alan otrs]# pwd /var/www/otrs > If yes, create a Perl "Hello world" and put that in same directory, > try to access that and see if it runs or offers download ... It appears to run but produces no output. Though I'm not sure really how to do this in Perl. I do view, pagesource and there is nothing I put it in the same directory as index.pl and installer.pl ---snip--- #!/usr/bin/perl print "<HTML><BODY>hello world</BODY></HTML>"; ---snip--- -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/