On Wed, Jun 17, 2009 at 1:50 PM, Andy
Billington<billington.a...@googlemail.com> wrote:
> File permissions / ownership all ok?

Looks good to me :

[r...@alan otrs]# ls -al `find . -name \*.pl`
-rwxr-xr-x 1 apache root  1515 Aug 26  2006 ./bin/cgi-bin/customer.pl
-rwxr-xr-x 1 apache root  1503 Aug 26  2006 ./bin/cgi-bin/index.pl
-rwxr-xr-x 1 apache root  4323 Nov  2  2006 ./bin/cgi-bin/installer.pl
-rwxr-xr-x 1 apache root  1487 Nov  2  2006 ./bin/cgi-bin/public.pl
-rwxr-xr-x 1 apache root  3497 Apr  9  2008 ./bin/cgi-bin/rpc.pl
-rwxr-xr-x 1 apache root  2265 Sep 25  2006 ./bin/CheckDB.pl
-rwxr-xr-x 1 apache root  3782 Nov  2  2006 ./bin/CheckSum.pl
-rwxr-xr-x 1 apache root  2429 Sep 25  2006 ./bin/CleanUp.pl
-rwxr-xr-x 1 apache root  1662 Nov  2  2006 ./bin/CryptPassword.pl
-rwxr-xr-x 1 apache root  4226 Nov  2  2006 ./bin/DeleteSessionIDs.pl
-rwxr-xr-x 1 apache root  6446 Nov  2  2006 ./bin/GenericAgent.pl
-rwxr-xr-x 1 apache root 12449 Nov 10  2006 ./bin/mkStats.pl
-rwxr-xr-x 1 apache root 15908 Feb  6  2007 ./bin/opm.pl
-rwxr-xr-x 1 apache root  7427 Nov 17  2006 ./bin/PendingJobs.pl
-rwxr-xr-x 1 apache root  1574 Aug 26  2006 ./bin/PostMasterClient.pl
-rwxr-xr-x 1 apache root  4320 Nov  2  2006 ./bin/PostMasterDaemon.pl
-rwxr-xr-x 1 apache root  3952 Nov  2  2006 ./bin/PostMaster.pl
-rwxr-xr-x 1 apache root  7743 Nov  2  2006 ./bin/PostMasterPOP3.pl
-rwxr-xr-x 1 apache root  1990 Nov  2  2006 ./bin/RebuildTicketIndex.pl
-rw-r--r-- 1 apache root  8366 Dec  7  2006 ./bin/StatsExportToOPM.pl
-rwxr-xr-x 1 apache root  2361 Mar 12  2007 ./bin/UnitTest.pl
-rwxr-xr-x 1 apache root  5024 Nov  2  2006 ./bin/UnlockTickets.pl
-rwxr-xr-x 1 apache root  3976 Nov 26  2006 ./bin/xml2sql.pl
-rwxr-xr-x 1 apache root  3663 Nov  2  2006 ./bin/XMLMaster.pl
-rwxr-xr-x 1 apache root  6183 Apr  9  2008 ./scripts/apache2-perl-startup.pl
-rwxr-xr-x 1 apache root  6772 Oct  5  2006 ./scripts/auto_build/xml2docbook.pl
-rwxr-xr-x 1 apache root  7211 Dec  7  2006 ./scripts/backup.pl
-rwxr-xr-x 1 apache root  2283 Nov  2  2006 ./scripts/login.pl
-rwxr-xr-x 1 apache root  5922 Mar 11  2007 ./scripts/restore.pl
-rwxr-xr-x 1 apache root  1619 Aug 29  2006 ./scripts/rpc-examlple.pl
-rwxr-xr-x 1 apache root  3479 Oct  3  2006 ./scripts/syncuser_csv2otrs.pl
-rwxr-xr-x 1 apache root  2805 Oct  3  2006 ./scripts/test/CustomerBackend.pl
-rwxr-xr-x 1 apache root  2065 Oct  3  2006 ./scripts/test/CustomerUserAuth.pl
-rwxr-xr-x 1 apache root  2549 Feb 12  2007 ./scripts/test/TicketHistoryState.pl
-rwxr-xr-x 1 apache root  1999 Nov  2  2006 ./scripts/test/UserAuth.pl
-rwxr-xr-x 1 apache root  1360 Oct  3  2006 ./scripts/tools/base64.pl
-rwxr-xr-x 1 apache root  2288 Oct  3  2006 ./scripts/tools/charset-convert.pl
-rwxr-xr-x 1 apache root  5237 Oct 31  2006 ./scripts/tools/compress-mail.pl
-rwxr-xr-x 1 apache root  5323 Nov  2  2006 ./scripts/tools/sync-ldap2db.pl
-rwxr-xr-x 1 apache root  3475 Oct  3  2006 ./scripts/tools/xml2html.pl
-rwxr-xr-x 1 apache root  6483 Nov  2  2006 ./scripts/webform.pl
You have new mail in /var/spool/mail/root

[r...@alan otrs]# ls -al
total 44
drwxr-xr-x  6 apache root   4096 Jun 16 09:35 .
drwxr-xr-x 10 root   root   4096 Jun  9 07:09 ..
drwxr-xr-x  4 apache root   4096 Jun 16 09:35 bin
-rw-rw----  1 otrs   apache  994 Apr  9  2008 .fetchmailrc
drwxr-xr-x  8 apache root   4096 Jun 16 09:35 Kernel
-rw-rw----  1 otrs   apache 1754 Apr  9  2008 .mailfilter
-rw-rw----  1 otrs   apache 2008 Apr  9  2008 .procmailrc
-rw-r--r--  1 apache root    105 Apr  9  2008 RELEASE
drwxr-xr-x  6 apache root   4096 Jun 16 09:35 scripts
drwxr-xr-x 10 otrs   apache 4096 Jun 16 09:35 var
[r...@alan otrs]# pwd
/var/www/otrs

> If yes, create a Perl "Hello world" and put that in same directory,
> try to access that and see if it runs or offers download ...

It appears to run but produces no output.  Though I'm not sure really
how to do this in Perl.   I do view, pagesource and there is nothing

I put it in the same directory as index.pl and installer.pl

---snip---
#!/usr/bin/perl

print "<HTML><BODY>hello world</BODY></HTML>";
---snip---




-- 
“Don't eat anything you've ever seen advertised on TV”
         - Michael Pollan, author of "In Defense of Food"
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