hi, did you changed the salutation field in queue configuration too ? MV
On Wed, Sep 2, 2009 at 11:49 AM, Marretta, Rosanna < rosanna.marre...@yrclogistics.com> wrote: > Hi, > > I am trying to replace the default salutation but with no success. I have > made the default salutation 'invalid', created another and made that valid, > but for some reason the default one keeps showing up? > > What am I doing wrong please? > > Thanks > Rosanna > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/