The link, ftp://ftp.otrs.org/pub/otrs/
Rory Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/9/8 Rory <rcler...@gmail.com>: > You can get the older versions from the FTP. > If I remember you can do the install from the tar.gz file on windows. > > Rory > > Support my 365 Challenge in aid of the Irish Cancer Society > > www.365challenge.ie > > > > 2009/9/8 Lev Davidovich <l.davidov...@yahoo.co.uk>: >> Actually I will be required to make a fresh install of OTRS on the test >> machine ( a new Windows XP machine). >> >> Is it possible to install the same version of OTRS (2.2.5) as the live >> version? All that seems available on the download page >> (http://otrs.org/download) is the latest version (2.4.4). >> >> ________________________________ >> From: Rory <rcler...@gmail.com> >> To: User questions and discussions about OTRS. <otrs@otrs.org> >> Sent: Monday, 7 September, 2009 16:05:30 >> Subject: Re: [otrs] Move data from live server to local version of OTRS >> >> Hi Lev, >> >> I would suggest that you rebuild the test machine to the same version >> as your production machine. Once done, dump the live database and then >> import it to the test DB and copy over your configuration. Once this >> is in place perform the upgrade procedure on the test machine taking >> note of any steps you needed to do that were out of the ordinary. It >> would be a good idea to isolate the machine on the network so that you >> don't send out test spam to your clients as Lars said. You could do >> that at the firewall or simply have a private network between your >> machine and the server. >> >> Once you successfully complete the update process on your test box you >> have your upgrade path. You can now be confident that you can >> successfully upgrade your production server. >> Once you have upgrade the production server to the same level as the >> test server you are in a position to do some reliable backups, you >> could even swap the servers if needed. >> >> For the DB backup, mysqldump is a very good tool but you will have >> trouble if you try to use it the way you've described. You would have >> to edit the dump file and delete all the data in the live database >> after each backup. I can see it being very laborious. >> >> What you could do is this; >> >> 1. Create a second database on the test server i.e. otrs2 >> 2. Dump the current live database to the otrs2 database. >> 3. Clear out the live database. >> 4. Perform future dumps to the first test database. >> >> This way you will have a current backup of the production server and a >> historical backup of the database that you can connect to if you need >> to. >> When the performance of the production server is degraded again you >> could create a 3rd database on the test server and repeat the above >> steps with it. This would leave you with a current production backup >> and 2 historical backups. >> >> Its not a nice way of doing things but it would do what you were looking >> for. >> There's always the alternative of getting new hardware to run the >> production server on :) >> >> I hope that helps, >> Rory Clerkin >> >> >> Support my 365 Challenge in aid of the Irish Cancer Society >> >> www.365challenge.ie >> >> >> >> 2009/9/7 Lev Davidovich <l.davidov...@yahoo.co.uk>: >>> I see. >>> >>> So there is no way to, say, dump the data, import the dump into the >>> backup, >>> delete the backed up data from the live system and then import only the >>> new >>> data into the backup a few months later? >>> >>> ________________________________ >>> From: Lars Monsees <l.mons...@atlantismedia.de> >>> To: User questions and discussions about OTRS. <otrs@otrs.org> >>> Sent: Monday, 7 September, 2009 14:49:26 >>> Subject: Re: [otrs] Move data from live server to local version of OTRS >>> >>> Hi Lev, >>> >>>> Why is it not a good idea to do a dump every few months? Is it because >>>> the whole process is very time consuming? Or are there too many risks >>>> attached? >>> >>> depending on the size of your DB, it can be very time consuming. >>> >>> >>>> Where can I find more information about replication? >>> >>> http://www.google.de/search?q=mysql+replication >>> >>> >>> Lars >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
