Is I click "bulk action" button on the bottom of the ticket screen, one of the options shown is owner, not your case? then go to Ticket -> Frontend::Agent::Ticket::ViewBulk and set Ticket::Frontend::AgentTicketBulk###Owner to YES
Leonardo Certuche On Mon, Nov 30, 2009 at 2:18 PM, Alan Creed <rece...@msn.com> wrote: > > > Hi, I need to use Action Multiple to change the tickets owner, is it > possible? > I couldnt find out how to do that so far. > > Thanx in advance.!!! > > > ------------------------------ > ¿Te llegan demasiados emails? Organizate con Hotmail. ¡Creá carpetas para > todos tus correos! <http://mail.live.com/> > ------------------------------ > ¡Revisá de un vistazo si tenés correos nuevos! Ingresá a tu Hotmail desde > tu Messenger. ¡Probalo > ahora!<http://www.microsoft.com/latam/windows/windowslive/default.aspx> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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