Hello! No answers on this topic so far?
Thanks, Leonardo Certuche On 16 March 2010 14:52, Leonardo Certuche <leonardo.certu...@itcon-ltda.com>wrote: > Hello there! > > I have a question about freetext and themes that hopefully some of you guys > will answer: > > Is it possible to make mandatory a freetext for a given theme and optional > for others? We'd like to have a single OTRS as the service desk application > available for several areas, each area using different freefields. > > Any comment is greatly appreciated. > > Leonardo Certuche >
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