> > >> Based on the otrs file in /etc/init.d and in /etc/sysconfig for redhats >> like system it is used to check if required services are running and to >> populate cron table >> > I see. But in my case, the service won't start up because my DB is on > another server and the script checks for the pid on the local machine :/ >
So you could set OTRS_DB_RUNNING=0 in /etc/sysconfig/otrs For the rest it is quite strange if it was not a successful start of the service or if mails were not fetched by a fetchmail process or similar (manual cron compilation for the postamaster.pl ? ) , but this is not a problem... if something goes well why investigate :D
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