Hi Michael, can you see if this works for you? http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory
((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Mon, Apr 19, 2010 at 2:48 AM, Martin, Michael < michael.mar...@tylertech.com> wrote: > Hello, > > > > I am having trouble integrating Microsoft’s A.D. into OTRS. I cannot make > it connect and I cannot figure it out. I have read the OTRS manual many > times and I have spent many hours searching Google for information. I have > created several Config.pm files to no avail. > > > > Does anyone know if a resource exists (Wiki? Howto?) that addresses setting > up the current version of OTRS with Microsoft’s A.D.? Or, could someone > point me in the right direction to obtain the needed information to > configure this correctly? I’m willing to do the reading necessary to make > this work, but I have ran out of resources. > > > > Any help would be greatly appreciated. > > > > Thank you, > > > > /MM > > > > > Michael Martin > Systems Administrator, Local Government Division > Tyler Technologies, Inc. > > P: 800-646-2633 > F: 806-797-4849 > www.tylertech.com > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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