Sérgio Cintra wrote :
[...]
I compared with my installation and found two more options in the
navigation bar demonstration in a demo system:
Responsible (0)
Watched Tickets (0)
What kind of impact could be if I did not install these two options?
Hi Sergio,
these two modules are part of a normal OTRS installation and can be
activated via SysConfig, they aren't added from ITSM.
If you need some of the ITSM modules I really recommend to install all
of the ITSM modules. You should not have any disadvantages and you can
block unused modules by altering the group rights. It will make your
life much easier.
I'm also no fan of doing full installs of unknown software but the ITSM
modules are rather one single package in contrast to the other
additional modules like survey and calendar. I think only few users use
the possibility of leaving some of the ITSM modules out.
Regards
Alexander
--
radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und
Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal
Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag
Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123
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